FAQs

Vinyl Decking Questions

Sundeck Centre provides the following warranties;

Tufdek products have a 15-year product warranty.
Econodek products have a 10-year product warranty.
Aluminum Railings provide a 10-year limited warranty.
Sundeck Centre provides a 5-year workmanship warranty for all Sundeck Centre installations.
For detailed warranty information please visit the Products section in this website

You can safely use a plastic shovel to remove snow from Tufdek and Econodek vinyl deck covering, as long as the shovel has no sharp edges. In extreme snow and ice areas, you can also use de-icer or salt.

Tufdek and Econodek are factory-finished products which require no re-coating. The vinyl is virtually maintenance free – regular cleaning using the manufacturers guidelines will help maintain their good looks.

Sundeck Centre sells two grades of vinyl decking: Our premium brand Tufdek comes with a 15 year warranty and a life expectancy of 25 plus years. Our contractor brand Econodek comes with a 10 year warranty and a life expectancy of 15 plus years. These life expectancies can vary depending on numerous factors including, but not limited to, care and maintenance, sun exposure and foot traffic volume. Please read your Tufdek and Econodek Limited Warranty and Tufdek and Econodek Care and Maintenance instructions for further information.

Please call us for tips and tricks for removing tough stains.

Aluminum & Glass Railing Questions

Wood railings require protection from rot and insects. Ferrous metal railings are prone to rust and peeling paint. In contrast, aluminum railings are super-low maintenance. Their sturdy construction and powder coated finish, plus their design flexibility, make them the best choice for anyone seeking a high-end look without the hassles.

Yes. Aluminum Railings are fully customizable, and can be custom-finished to exactly conform to your deck, patio or pool dimensions. Choose any style, colour and finishing detail – we can match your design scheme, and accommodate any unique height or angle requirements. In short, we can build a custom railing system to help you achieve the exact custom look that you seek.

We can install aluminum railings to wood, composites, waterproof vinyl membranes, or concrete. However, depending on your application, special mounting hardware may be required. Sundeck Centre can advise on your specific project’s needs.

Sundeck Centre uses two types of railing mount designs, top surface mount posts with a base plate bolted through the top of the deck or a fascia mount post (also referred to as side mount posts). The Sundeck Centre can provide more information on your specific project design.

Powder coating is a durable coating applied as a free-flowing, dry powder. It differs from a conventional liquid paint in that it does not require a solvent to keep the binder and filler parts in liquid suspension. Rather, the coating is applied electrostatically and is then gelled and cured under heat to allow it to flow and form a “skin”. The result is a uniform, durable, high quality and attractive finish.

Sundeck Centre recommends using 5mm (3/16”) tempered safety glass for all rails using a top and bottom frame design. In our Topless windscreen and our Topless Infinity post railing systems we use 10 mm (3/8″) or 12 mm (1/2″) tempered safety glass.

No we do not use Lexan or Plexiglas. Although these products are extremly strong they do not have the rigidity to work within our system and can scratch and discolor prematurely. We only use tempered glass in our railing systems.

Depending on your local building code decks lower then 24″ in over all height require no railings, for decks between 24″ and 71″ in over all height require a railing of 36″ in height and for decks over 71″ from the ground a 42″ railing is required. Please confirm with your local building official.

Wash product according to manufacturers guidelines. Do not use acid solution, steel wool, or harsh abrasives. Clean glass panels by removing dust and grit with a generous application of water, remove grease and film deposits with a mild solution of soap and water; and rinse thoroughly. We recommend an annual inspection of the railings and all fasteners yearly to ensure structural integrity. Please check and replace caulking according to manufacturer’s warranty and fully read and follow all maintenance instructions.