Frequently Asked Questions

Tufdek vinyl deck membrane carries a 10-year warranty. MoistureShield and Tropics decking products come with a limited lifetime transferable warranty. Vista Railings – a lifetime warranty. We issue a 5-year workmanship warranty for all Sundeck Centre installations. For detailed information please visit the Products section in this website.

You can safely use a plastic shovel to remove snow from Tufdek vinyl deck covering, as long as the shovel has no sharp edges. In extreme snow and ice areas, you can use salt.

Tufdek is a factory-finished product which requires no re-coating. The vinyl is virtually maintenance free – regular cleaning with soap and water will help maintain its good looks.

Tufdek’s life expectancy is approximately 20 years, depending on various factors including, but not limited to, care and maintenance, sun exposure and traffic volume. Please read your Tufdek Limited Warranty and Tufdek Care and Maintenance instructions for further information.

Wood railings require protection from rot and insects. Ferrous metal railings are prone to rust and peeling paint. In contrast, Vista Aluminum Railings are super-low maintenance. Their sturdy construction and powder coated finish, plus their design flexibility, make them the best choice for anyone seeking a high-end look without the hassles.

Yes. Vista Aluminum Railings are fully customizable, and can be custom-finished to exactly conform to your deck’s, patio’s or landing’s dimensions. Choose any style, colour and finishing detail – we can match your design scheme, and accommodate any unique height or angle requirements. In short, we can build a custom railing system to help you achieve the exact custom look that you seek.

We can install Vista Aluminum Railings to wood, composites, waterproof vinyl membranes, or concrete. However, depending on your application, special mounting hardware may be required. Sundeck Centre can advise on your specific project’s needs.

Powder coating is a type of durable coating that is applied as a free-flowing, dry powder. It differs from a conventional liquid paint in that it does not require a solvent to keep the binder and filler parts in a liquid suspension form. Rather, the coating is applied electrostatically and is then gelled and cured under heat to allow it to flow and form a "skin." All of the powder for our Vista applications is “Super Durable Polyester “ – the highest quality of exterior grade powder coating designed to exceed AAMA 2604 – one of the toughest paint standards in the industry for weathering specifications.

Vista uses both a surface mount post with a 4” x 4” base plate as standard, as well as standard fascia brackets (also referred to as side mount posts). The Sundeck Centre can provide more information on your specific project needs.

Vista recommends using 5mm (3/16”) tempered. When using the Vista Windscreen system, 3/8” tempered glass is the standard but ½” glass can be used as an option.

No. Although Plexiglas and Lexan are extremely strong they do not have the rigidity to meet the load-bearing criteria set out by North American building codes. Also, Plexiglas tends to yellow and scratch easily.

Depending on your local building code, railing typically needs to be a minimum of 42”, finished height for surfaces more than 70.75” from ground level. For lower surfaces, a 36” inch railing may suffice.

Wash product regularly using a good quality automotive car wash, and rinse with water along with an application of quality automotive car wax. Do not use acid solution, steel wool, or harsh abrasives. Clean glass panels by removing dust and grit with a generous application of water, remove grease and film deposits with a mild solution of soap and water; and rinse thoroughly. We recommend an annual inspection of railing, fencing and/or patio cover and fasteners to ensure structural integrity. Please check and replace caulking according to manufacturer’s warranty. Please fully read and follow all maintenance instructions.

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Questions? Head over to the F.A.Q. section to get some answers. You will find information regarding service, care instructions, yearly maintenance & other various questions you may have for a new or exsiting deck.

We not only provide all product warranties, but we also warranty all of our labor for a period of five years.

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